Privacy policy

Data controller

PackLabs Moravia s.r.o.
Company ID (IČ): 23903554
VAT ID (DIČ): CZ23903554
Registered office: Albrechtická 2160/39, Pod Bezručovým vrchem, 794 01 Krnov, Czech Republic
Contact: info@packlabs.cz

What data we process

From the enquiry form: first name and surname, company name, e-mail, phone, selected services and the text of the message. From business communication: contact details and the content of the communication.

Purpose of processing

1. Responding to an enquiry / business communication — legal basis: legitimate interest
2. Fulfilling an order — legal basis: performance of a contract
3. Legal obligations (invoicing, archiving) — legal basis: legal obligation

Retention period

• Enquiry forms: 3 years from the last contact
• Invoicing data: 10 years (legal obligation)

Who we share data with

We do not sell data or share it for third-party marketing. The following processors help us:

• Web3Forms – delivery of messages from the enquiry form to our e-mail,
• Google (Google Workspace) – company e-mail and documents,
• Cloudflare – website hosting.

Your rights

You have the right of access, rectification, erasure, restriction of processing and data portability, and the right to object to processing based on legitimate interest. Contact for exercising your rights: info@packlabs.cz. You also have the right to lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).

Cookies

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